Run your climbing gym, not your software

Reservations, access and payments in one place

For climbing gyms

Built for the way climbing gyms actually run

A climbing gym is a dozen businesses at once: a ticket desk, a membership office, a course school, a gear shop and often a café. Passmate brings all of it into a single platform, so a day pass, a ten-entry card, a course booking and a round of drinks live in the same place.

Climbers book and pay from their phone, check in with a QR code, and your team spends the after-work rush welcoming people instead of typing at the desk. One system, from a first visit to a full annual membership, whether you run a single wall or a growing chain.

Peak hours shouldn't mean chaos

Climbing gyms juggle day passes, punch cards, courses, waivers and gear, often across separate tools. Passmate brings it all into one.

Without Passmate

  • Queues at the desk during the after-work rush
  • Day passes, punch cards and memberships in different tools
  • Paper waivers and belay certifications to chase
  • Course and event sign-ups managed by hand
  • Gear rental and café sales rung up separately
  • No idea who is in the gym right now

With Passmate

  • Climbers check in with a QR code on their phone
  • Every pass, card and membership in one system
  • Digital waivers and certifications on each profile
  • Self-service course, event and session booking
  • On-site point of sale for gear, drinks and snacks
  • Live view of check-ins and capacity

Everything a climbing gym needs, in one platform

From a first day pass to a multi-gym membership, Passmate covers the whole journey.

  • Online booking and purchases

    Climbers reserve sessions, courses and events and pay from their phone, 24/7.

  • QR-code access control

    Smooth, staff-free check-in after a booking or purchase.

  • Day passes and punch cards

    Sell single entries and multi-entry cards that track themselves.

  • Memberships

    Recurring plans with automatic renewals and payments.

  • Digital waivers and certifications

    Collect waivers and store belay and lead certifications per profile.

  • Courses and events

    Open classes, initiations and competitions to self-service booking.

  • On-site point of sale

    Ring up gear rental, chalk, drinks and food at the desk or bar.

  • Multi-gym ready

    Run one wall or a whole chain from the same account.

01Onboarding
  • Online and on-site sign-up
  • Members self-register their family
  • Digital waivers signed once
02Booking and payment
  • Reserve sessions, courses and events
  • Pay online or at the desk
  • Stripe and Wallee supported
03Access and on-site
  • QR-code check-in
  • Point of sale for gear and bar
  • Live capacity view

Less admin, more climbing

1

app for bookings, access and payments

24/7

Self-service reservations and purchases

0

Extra hardware to get started

1 → ∞

From a single wall to a full chain

Payments built for Switzerland and Europe

Your members pay the way they already pay: TWINT, Swiss QR-invoice, cards and SEPA, in CHF and EUR. Passmate adds no percentage of its own on top of your payment provider's rates.

  • TWINT at checkout and at the desk

    Switzerland's favourite payment method, accepted online and on site.

  • Swiss QR-invoice built in

    Issue QR-invoices for memberships, courses and company billing, reconciled automatically.

  • CHF and EUR, natively

    Price and collect in your currency, no forced conversion.

  • Your choice of PSP: Wallee or Stripe

    Work with the Swiss payment provider Wallee or with Stripe, at their standard rates.

Built and proven at TOTEM
We run all six TOTEM gyms in Switzerland on Passmate, everything from climbing day passes and memberships to yoga classes, fitness, birthday parties and the bar. One platform replaced a stack of separate tools, and our team and our members actually enjoy using it.
TOTEM Escalade

Killko, Co-founder, TOTEM Escalade and Passmate

Ready to simplify your climbing gym?

Request a demo